Privacy & Cookie Policy

When you visit the Site, we automatically collect certain personal information, including information about your web browser, IP address, time zone and some of the cookies installed on your device. In addition, as you browse the Site, we collect information about the individual web pages or products you view, which websites or search terms directed you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as "Device Information".

We collect information about your device using the following technologies:

  • Cookies" are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies and how to disable them, please visit http://www.allaboutcookies.org.

  • Log files' keep track of actions that occur on the site and collect data including IP address, browser type, Internet service provider, referring/exit pages and date/time stamp.

  • "Web beacons", "tags" and "pixels" are electronic files used to record information about how you navigate the Site.

In addition, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, e-mail address, and phone number. We will refer to this information as "Order Information".

When we refer to "Personal Information" in this Policy, we mean both Device Information and Order Information.

How do we process your personal data?

We use Order Information generally to fulfill any order placed through the Site (including processing payment information, arranging for shipment, sending invoices and/or order confirmations). In addition, we use this information to

  • communicate with you;

  • verify that our orders are free from potential risks or fraud; 

  • If in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

    We use device information to help us identify potential risks and fraud (in particular, your IP address) and more generally to improve and optimise our site (for example, by generating analytics on how our customers navigate and interact with the Site and to assess the success of our marketing and advertising campaigns).

    Transfer of data to third parties

    We share your personal information with third parties to help us use your personal information as described above. In particular, we use the Shopify platform to manage the Site (you can read more about how Shopify uses your personal information here: https://www.shopify.com/legal/privacy). We also use Google Analytics to help us understand how our customers use the Site (you can read more about how Google uses your personal information here: https://www.google.com/intl/en/policies/privacy/). You can also disable Google Analytics here: https://tools.google.com/dlpage/gaoptout.

    Finally, we may also share your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other legal request for information that we receive, or to otherwise protect our rights.

    Your rights

    If you reside in Europe, you have the right to access the personal information we hold about you and to request that your personal information be corrected, updated or deleted. If you wish to exercise this right, please contact us using the contact information below.

    In addition, if you are located in Europe, please note that we will process your information in order to fulfil any contracts we may have with you (e.g. if you place an order through the Site), or otherwise to pursue our legitimate business interests listed above. 

    Data retention

    When you place an order through the Site, we will retain the order information for our records unless you ask us to delete this information.

    Use of cookies

    Cookies are pieces of information that a website transfers to your computer's hard drive for record-keeping purposes. Cookies can make a website more useful by personalising information for visitors and storing information about your preferences on our site. The use of cookies is an industry standard and many major websites use them to provide useful functionality to their customers. It is our policy to use cookies for the following purposes only:

    • To identify you

    • To personalise our site for you

    • To help you improve navigation

      Most browsers are initially set up to accept cookies. If you prefer, you can set your browser to refuse cookies. However, you will not be able to take full advantage of our website if you do so.

      We use tracking technology to better understand site traffic patterns and usage. However, none of the information collected through tracking technology is personally identifiable information.

      Exclusion of liability

      We provide, to the greatest extent possible, accurate and up-to-date content on this website. Occasionally there may be price changes, out-of-stock items or inadvertent errors on our site. We reserve the right not to be held liable for these errors or changes, and no employee or representative of ours shall be liable for damages arising from the use of this website or the products sold herein.

      Contact

      Any disputes arising from our business will be resolved in accordance with Italian law. We reserve the right to change the privacy policy at any time, please review it frequently. If significant changes are made to the policy, you will be notified here and by a notice on the website generally. For more information about our privacy practices, if you have any questions, or if you would like to make a complaint, please contact us by writing an email through the online form on the contact page.